Privacy Policy
Last Updated: 2026
Anchor Counselling ("we," "us," "our," or "Company") operates the anchorcounselling.ca website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated content, functionality, and services offered on or through the site (collectively, the "Website").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing or using anchorcounselling.ca, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information about you in a variety of ways. The information we may collect on the Website includes:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when contacting us or completing forms.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on the Website, referral source, and clickstream data.
- Cookies: Information collected through cookies and similar tracking technologies (see Cookie Policy below).
- Affiliate Tracking Data: Referral links, conversion data, and affiliate partner interactions.
How We Use Information
We use the information we collect for the following purposes:
- To improve Website functionality, user experience, and content optimization.
- To conduct analytics and understand user behavior and traffic patterns.
- To track affiliate referrals and commissions from casino partners.
- To respond to inquiries and provide customer support.
- To comply with legal obligations and enforce our Terms of Service.
- To detect, prevent, and address fraud, security, or technical issues.
- To send promotional emails and marketing communications (with consent, where required).
Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your experience. We use the following types of cookies:
- Essential Cookies: Required for basic Website functionality and security.
- Analytical Cookies: Help us understand how users interact with the Website (e.g., Google Analytics).
- Affiliate/Marketing Cookies: Track referrals to casino partners and monitor conversion performance.
- Preference Cookies: Remember user preferences and settings.
You may opt out of non-essential cookies by adjusting your browser settings or using opt-out mechanisms provided by third-party analytics providers. Please note that disabling cookies may affect Website functionality. For more information, visit allaboutcookies.org.
Third-Party Links
The Website contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. We recommend reviewing their individual privacy policies before providing any personal information. Your use of third-party websites is governed by their respective terms and conditions, not this Privacy Policy.
Your Rights
Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, you have the following rights:
- Right of Access: You may request access to the personal information we hold about you.
- Right of Correction: You may request correction of inaccurate or incomplete personal information.
- Right of Deletion: You may request deletion of your personal information, subject to legal retention requirements.
- Right to Opt-Out: You may opt out of marketing communications and non-essential data collection.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at the address provided below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Canadian law. Retention periods vary depending on the type of data and the purpose of processing:
- Contact information and support records: retained for 2-3 years.
- Analytics and usage data: retained for up to 26 months.
- Affiliate tracking data: retained in accordance with affiliate partner agreements and tax/legal requirements.
- Cookie data: retained per cookie type and browser settings.
Upon request, we will delete your information in accordance with applicable law, unless a legal basis exists for retention.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: privacy@anchorcounselling.ca
Website: anchorcounselling.ca
We will respond to privacy requests within 30 days of receipt, or as otherwise required by applicable Canadian law. If you are not satisfied with our response, you may file a complaint with your provincial privacy commissioner.